It was so great to speak to you! Each time I communicate with you, you unveil the importance of your presence at RLSS and your outstanding competence. You have impressed me with the pleasant surprise of an email I was looking forward to receiving in the next couple of days. Thank you so much.

May I take this opportunity to thank you and all the casework team at RLSS for your excellent support. I am heartened by your timely responses, return of telephone calls, your manner, attitude, attention to detail, discernment, collaboration and professionalism.

Your advice and reassurance has guided me, and the monastic community with whom I work, to ensure the needs of those whom we seek to serve are at the forefront of our thinking and our desire to hear their concerns, encourage them, to have a voice and act judiciously on their behalf.

The team is very experienced and professional and it was good to get to know them. They took time to listen and understand the situation.

Thank you so much for contacting me today and guiding me through the RLSS procedures and protocol. I greatly appreciated your support and direction.